I just moved in, what do I need to do?

Check with the Water Billing Department to verify that the previous owner has requested a final water bill. We can tell you the amount billed to the prior owner for water use, as well as whether this amount has been paid. If a final bill has not been requested, we can assist you with what is required in order for a final bill to be generated.

The regular water bills are prepared quarterly. The exact billing period will depend upon the area where the property is located. Each quarterly bill is mailed approximately three weeks after the meter is read and is due 24 days later.

Show All Answers

1. Why is my bill split between “Water Amount Due” and “Sewer Amount Due”?
2. I just moved in, what do I need to do?
3. How can I change the billing address for a water bill?
4. My bill is higher than it usually is – what are my first steps?
5. How can I sign my water account up for automatic payments?
6. Do I need to have my water service turned on or transferred into my name?
7. What is a unit of water?
8. What should I do if I have a question about the amount I was billed?
9. What is this letter I received from the city about a sewer line warranty?
10. Why does my water look cloudy or discolored?
11. What if I need assistance paying my water bill?
12. Who do I call if I have an after hours water issue?